07Returns

Changed
your mind.

Exchanges & refunds

If a piece doesn't hold, we want to know. Here's how returns work.

Window

30 days from delivery to start a return.

Condition

Items must be unworn, unwashed, and have original tags attached. Anything trained in, washed, or altered can't be returned.

Damaged or defective

If a piece arrives damaged, misprinted, or with a manufacturing defect, contact us within 14 days of delivery with photos of the issue and the packing slip. We replace it or refund it in full, and you don't pay return shipping.

Wrong size

Size exchanges are covered inside the 30-day window on unworn items with tags. Return shipping on size exchanges is the customer's responsibility.

How to start one

  1. Send your order number and the reason for the return through the contact form.
  2. We'll reply with return instructions and the address to ship to. Don't send anything back before you get that email — unauthorized returns can't be processed.
  3. Ship it back with tracking. Keep the tracking number.

Refunds

Once the return is received and inspected, refunds are issued to the original payment method within 5–10 business days. Original shipping charges aren't refunded unless the item was defective.

Non-returnable

Final sale items, gift cards, and anything marked as such on the product page.

Questions

Anything unclear, ask before you ship it back. Contact us.